1. General Information
This Privacy Policy is issued on behalf of National Charter Company LLC-FZ, Dubai and its affiliated entities operating under the National Charter Company brand.
When we refer to “National Charter Company”, “we”, “us” or “our” in this Privacy Policy, we mean the relevant entity responsible for processing your personal data.
National Charter Company LLC-FZ, Dubai and its relevant affiliated entities act as Data Controllers in relation to the personal data they process.
This Privacy Policy applies when you visit nationalcharter.aero, submit a flight request or request a quotation, contact us, book or use a flight or related service arranged by us, or otherwise interact with National Charter Company.
We process personal data in accordance with the data protection and privacy laws applicable to our activities and to the individuals whose personal data we process.

National Charter Company LLC-FZ, Dubai
Registered in: United Arab Emirates
Registered address: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, UAE
Email: fly@nationalcharter.aero

2. Personal Data We Collect
When you submit a request through our website, we may collect:

• your name;
• telephone number;
• requested flight route and date;
• preferred method of communication.

We may also collect information that you provide when communicating with us in connection with your request or booking.
If your request proceeds to a booking, we may request additional passenger and travel information, including passport or identification details and other information necessary to arrange the flight and related services.
We do not collect payment card details through the website.
When you use our website, certain technical information may also be processed, including your IP address, device and browser information, website interactions and information collected through cookies and similar technologies.

3. How We Use Personal Data
We may process personal data to:

• respond to enquiries and prepare quotations;
• arrange private flights and related services;
• communicate with clients, passengers and their representatives;
• provide necessary information to parties involved in arranging or operating a flight;
• maintain client and booking records;
• comply with applicable legal, regulatory, aviation, immigration and security requirements;
• protect our business and prevent misuse or fraud;
• improve our services and website;
• measure website and advertising performance;
• send marketing communications where permitted.

Depending on the circumstances and applicable law, we process personal data where necessary to take steps at your request, perform a contract, comply with legal obligations, pursue legitimate business interests or where you have given consent.
Where consent is the basis for processing, you may withdraw it at any time.

4. Marketing and Cookies
Where permitted by applicable law, we may send you information about National Charter Company services and offers. You can opt out of marketing communications at any time.
Our website uses cookies and similar technologies for essential website functions, analytics, advertising and marketing.
We use third-party analytics and advertising services, including Google services and Meta Pixel, to understand how visitors interact with our website, measure website and advertising performance and support our advertising activities.
Where required by applicable law, non-essential technologies are used only with your consent. You can manage or withdraw your consent through the cookie settings available on our website.
For more information about the use of cookies and similar technologies, please see our Cookie Policy.

5. Sharing and International Processing
We may share personal data, where necessary, with:

• National Charter Company affiliated entities;
• aircraft operators and other parties involved in arranging or operating a flight;
• airports, FBOs and ground handling providers;
• providers of related travel and concierge services;
• IT, hosting, CRM, email and communication service providers;
• analytics and advertising providers;
• professional advisers;
• public authorities where required by law.

Where personal data is shared between National Charter Company entities, the relevant entities remain responsible for handling and protecting the personal data in accordance with applicable data protection requirements.
We do not sell personal data.
Because our services are international, personal data may be processed in different countries. International processing and transfers of personal data are carried out in accordance with applicable data protection requirements.

6. Data Retention and Security
We retain personal data for the duration of our relationship with you and, where applicable, for up to 6 years from the date of your booking or order.
Certain personal data may be retained for a longer period where necessary to comply with applicable legal, accounting, regulatory or contractual requirements, to prevent fraud, resolve disputes, or to establish, exercise or defend legal claims.
When personal data is no longer required, it is deleted, anonymised or securely disposed of as appropriate.
Access to personal data is restricted to authorised personnel. We use appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, loss or misuse.

7. Your Rights
Depending on the laws applicable to you and our processing activities, you may have the right to:

• request access to your personal data;
• request correction or deletion;
• request restriction of processing;
• object to certain processing, including direct marketing where applicable;
• request data portability;
• withdraw consent where processing is based on consent;
• lodge a complaint with a competent data protection authority.

These rights may be subject to conditions and exceptions under applicable law.
To exercise your rights or ask a question about the processing of your personal data, please contact us at fly@nationalcharter.aero.

8. Changes and Contact
We may update this Privacy Policy from time to time. The current version will be published on this website.

If you have questions about this Privacy Policy or the way we process personal data, please contact:
National Charter Company LLC-FZ, Dubai
Email: fly@nationalcharter.aero

1. About This Cookie Policy
This Cookie Policy explains how National Charter Company LLC-FZ, Dubai and its affiliated entities operating under the National Charter Company brand (“National Charter Company”, “we”, “us”, “our”) use cookies and similar technologies when you visit nationalcharter.aero.

This Cookie Policy should be read together with our Privacy Policy, which explains how we process and protect personal data.

2. What Are Cookies?
Cookies are small files or pieces of information that may be stored on your device when you visit a website.
Cookies and similar technologies help websites operate correctly, understand how visitors use the website and measure the effectiveness of advertising.

3. Types of Cookies and Technologies We Use
Our website may use the following categories of cookies and similar technologies:

Necessary cookies
These are required for the website to function properly and cannot generally be disabled.

Analytics cookies
These help us understand how visitors use our website and allow us to measure and improve its performance.

Advertising cookies and technologies
These help us measure the effectiveness of our advertising, understand interactions with our advertisements and support relevant advertising.

Some cookies and similar technologies may be provided by third-party service providers.

4. Managing Your Cookie Preferences
Where required by applicable law, non-essential cookies and similar technologies are used only with your consent.
When you visit our website, you may be given the option to accept, reject or manage non-essential cookies through the cookie settings available on the website.
You can change or withdraw your consent at any time through the available cookie settings.
You may also control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.

5. Changes to This Cookie Policy
We may update this Cookie Policy from time to time, including when the technologies used on our website change. The current version will be published on this website.

6. Contact
If you have questions about this Cookie Policy or our use of cookies and similar technologies, please contact:
National Charter Company LLC-FZ, Dubai
Email: fly@nationalcharter.aero